Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use the Service, or contact us for support.

• Account information (email address, username)
• API usage data (requests, tokens consumed, models used)
• Billing and transaction data (deposits, balances, payment history)
• Technical data (IP address, user agent, request metadata)

2. How We Use Your Information

We use the information we collect to:

• Provide and operate the modelz.lol API gateway Service
• Track usage, calculate billing, and manage account balances
• Communicate with you about your account, billing, and Service updates
• Monitor Service performance and detect abuse or security issues
• Comply with legal obligations

3. Data Retention

We retain your account information and usage data for as long as your account is active or as needed to provide the Service. Billing and transaction records are retained for a minimum of 2 years for financial reporting purposes. You may request deletion of your account and associated data by contacting us.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

Our Service routes requests to third-party AI model providers (such as Anthropic, OpenAI, xAI, and others). These providers have their own privacy policies governing how they handle the data sent to them. We are not responsible for the data practices of these third-party providers.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict the processing of your data
• Request a copy of your data in a portable format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@modelz.lol